Where is AliExpress located? AliExpress (Chinese: 全球速卖通) is an online retail service based in China and owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.
Is AliExpress com a legit website? AliExpress is considered to be a reliable place to buy products at a cheaper price than you would domestically. AliExpress is part of Alibaba Group, a large established company that focuses on commerce and media.
Where can I complain about AliExpress? Go to www.aliexpress.com in your web browser and log in. Move your mouse cursor over the Help menu at the very top of the screen, and select Submit a Complaint from the drop-down menu. Then click the Submit a Complaint button on the next screen. A new tab or window should open in your browser.
How do I contact AliExpress about a refund?
- Log in to your AliExpress Account.
- Click on Orders and find the order you want to get a refund for.
- Hit Open Dispute.
- Fill in the information about the order.
- Add pictures/videos/messages to support your claim.
- Click on Submit.