Where is AliExpress located? AliExpress (Chinese: 全球速卖通) is an online retail service based in China and owned by the Alibaba Group. Launched in 2010, it is made up of small businesses in China and other locations, such as Singapore, that offer products to international online buyers.
Is AliExpress com a legit website? AliExpress is considered to be a reliable place to buy products at a cheaper price than you would domestically. AliExpress is part of Alibaba Group, a large established company that focuses on commerce and media.
Where can I complain about AliExpress? Go to www.aliexpress.com in your web browser and log in. Move your mouse cursor over the Help menu at the very top of the screen, and select Submit a Complaint from the drop-down menu. Then click the Submit a Complaint button on the next screen. A new tab or window should open in your browser.
How do I contact AliExpress about a refund?
Here is what you need to do:
- Log in to your AliExpress Account.
- Click on Orders and find the order you want to get a refund for.
- Hit Open Dispute.
- Fill in the information about the order.
- Add pictures/videos/messages to support your claim.
- Click on Submit.
Where is AliExpress located? – Additional Questions
How do I talk to a human at AliExpress?
Can you get scammed on AliExpress?
How long does AliExpress take to refund money?
Usually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.
How many days does it take AliExpress to refund?
Officially, the refund time is from one to three weeks from the date of closing the order. Usually, the refund is processed within 5-10 days. If you paid for the order via an electronic wallet, you will get your money faster.
When can I open a dispute on AliExpress?
– On AliExpress: you can only open dispute 11th day after seller has sent out the goods, until to the 15th day after delivery time is over or you confirmed the receipt.
Do I get a refund if I cancel an order on AliExpress?
How to cancel an order? Please click the button [Cancel Order] on order detail page, select a reason for cancellation, and then [Submit] the request. If the seller does not respond to your request within 72 hours, the order will be automatically closed and refund will be returned to your account.
How long does AliExpress take to deliver?
Packages that are sent with AliExpress Standard Shipping usually take 15 to 45 working days, whereas Aliexpress Premium Shipping will provide an estimated delivery time from 7 to 15 working days.
What happens when AliExpress seller doesn’t ship item?
If the shipment is not completed in the required time on the order page, AliExpress will close the order and return all the funds to you.
How do I remove my card from AliExpress?
Remove a Credit Card Using the AliExpress Mobile App
- Open the AliExpress app.
- Tap Options.
- Tap My Wallet.
- Tap My Credit/Debit Cards.
- Select card.
- Tap Remove.
Is it safe to give AliExpress my credit card?
Yes, it is generally safe to use credit and debit cards for shopping on AliExpress. Many people are afraid that their bank card data can be stolen by fraudsters.
What is the safest way to pay on AliExpress?
Credit/debit cards are the safest AliExpress payment methods, and therefore, the most recommended. Of course, entering your card details during checkout can be a hassle.
How do I remove PayPal from AliExpress?
To remove PayPal as a payment method, navigate to Payment Methods under Billing and Payments and click on the ‘Manage’ button below your PayPal account. A payment method information page will display where you will be able to click on ‘Remove’ in order to remove your PayPal account.
Can I pay cash on AliExpress?
Cash on Delivery (Available only in Gulf countries) Visa or MasterCard. PayPal. Bank transfer or through Western Union.
Does AliExpress ship to USA?
You just need to set the country where you want to ship your goods to (United States) on the top of AliExpress main page and pick the category of products you need. Then, in the “Ship from” field, you should choose “United States” and… Here they are!
Is AliExpress unethical?
We can say AliExpress by all means is an ethical group. From formulating values align to ethical standards to assuring its implementation. It is also a sustainable group promoting green development.
What can you buy from AliExpress?
Things You Should Buy on AliExpress:
- Jewelry Supplies. If you are buying jewelry supplies, it’s time to face the music.
- Cabochons. If you are looking for cute bobbles, AliExpress is the place.
- Jewelry. There is an endless array of jewelry at AliExpress.
- Ceramics.
- Phone Cases.
- Enamel Pins.
- Clothing.
- Prints.
Is dropshipping immoral?
Typically, no. Dropshipping is just as ethical as any other way of doing business. However, there are some situations where dropshipping could fall into an ethical gray area. For instance, you’ll need to decide if it would be fair to charge much more than the product cost if it could help you make a larger profit.